MANAL HALWANI

MANAL HALWANI

DIRECTOR OF PATIENT EXPERIENCE, FAKEEH UNIVERSITY HOSPITAL IN DUBAI, UAE

Coming from healthcare industry with over 25 years’ experience in healthcare & operations. She is an excellence and quality focused management professional experienced in heading multi-facility operations within the framework of corporate policies and best practices environment.

Ms. Halwani has a strong commitment to services quality, operational safety, patients’ wellness. She is a decisive and influencing leader and a strong team player with excellent analytical, communication, interpersonal, negotiation, prioritizing, and problem-solving skills.

Ms. Halwani has excellent management and administrative skills and has experience in achieving the highest standards of operating performances and best-in-class patient experience. Additionally, her career highlights include out of the box planning, organization, and people management skills, with the ability to set new benchmarks in performance.

She holds an MBA in International Healthcare from University of Cumbria, has a Bachelor of Nursing from the University of Southren Queensland (USQ). Among other notable achievements, she is a Certified Professional in Health Care Quality, has Lean Six Sigma Black Belts, is an IQF-Certified Black Belt & Green Belt Six Sigma professional.