Where Your Story Shapes Our Care
At Fakeeh University Hospital, Person-Centered Care is not just a principle. it is the foundation of our culture. As a Planetree Gold-Certified Center, we place your voice, values, and lived experience at the heart of everything we do.
Building on five decades of compassionate care from the Fakeeh Care legacy, we integrate evidence-based practice, continuous learning, and smart technology within an environment designed to promote healing for the body, mind, and spirit.
When you enter our hospital, you are seen as a whole person, not just a diagnosis. Our philosophy is grounded in
We ensure that every patient feels seen, heard, and supported throughout their journey with us.
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We deliver care through an interdisciplinary, team-based approach powered by collaboration, not silos. Our model is based on
Your care is not managed in isolation—it is guided by a team of experts focused on your holistic well-being.
Patients are encouraged to define their care preferences and involve trusted care partners in every step. We welcome Care Partners as essential members of the care team. At Fakeeh University Hospital, Care Partners:
We build care with you, not for you.
As an academically driven hospital, we integrate
This allows us to provide the right care, at the right time, for the right patient, based on the best available evidence and aligned with patient values.
We believe that healthcare systems should be shaped with patients, not just for them. At Fakeeh University Hospital, patients and families are meaningfully involved in co-designing services and shaping the future of care. This includes:
These initiatives reflect our commitment to transparency, trust, and continuous improvement through partnership.
The voice of our patients and families is embedded in our operations through the Patient Family Advisory Council (PAC). This council:
Together, we listen, learn, and continuously improve.
At Fakeeh University Hospital, person-centred care extends into the community we serve. We actively build strong, trusting relationships with the people, families, and populations beyond our facility by:
This shared responsibility for health strengthens our social impact, fosters public trust, and supports a healthier, more informed population.
Our staff are the foundation of our person-centred culture. At Fakeeh University Hospital, we invest in creating a supportive, inclusive, and empowering environment for all employees by:
When staff feel valued and supported, it reflects in how they care for patients and each other. We believe engaged caregivers create healing environments.
Technology at Fakeeh University Hospital is used to enhance the human connection, not replace it. Our smart systems include:
Digital innovation enables more personalized and efficient care, supporting our person-centred approach.
The Fakeeh University Hospital is designed to heal beyond medicine, with
At Fakeeh University Hospital, the environment is part of the healing journey.
With five decades of Fakeeh Care excellence, Fakeeh University Hospital brings a rich legacy of care that blends:
We are proud to lead the future of healthcare through an integrated model of care, research, education, and healing—with the person always at the center.
When you choose Fakeeh University Hospital, you choose a Person-Centred Certified Hospital where the best care is co-designed with our patients and families through listening, learning, and continuously improving with your voice. You Choose:
Whether it's an idea, a concern, or a small observation, your input helps us grow a more compassionate, personalized, and healing environment.
Together, we create care that heals the body, mind, and spirit.
