When a sudden diagnosis changes everything, patients need more than just medical treatment. They need reassurance, clear guidance, and a team that treats them like family. At Fakeeh University Hospital, every patient experience is built on these values.
Today, we share the story of one patient whose journey from migraine pain to recovery was transformed by the dedication and kindness of our doctors and staff.
It started with frequent bouts of migraine that became impossible to ignore.
"My headaches were becoming more frequent. The doctor did all her tests and everything. In the MRI, she found that there was a tumor. She said, You need to go see a neurosurgeon."
Hearing those words can be overwhelming, but here, no patient faces the journey alone.
The family was referred to Dr. Tommaso Tufo, consultant neurosurgeon, known for his expertise and approachable manner.
"We met Dr. Tommaso Tufo. He was perfect. He warmly welcomed me and said, You don’t have to worry about anything. He gave me the assurance that nothing will happen."
He explained that the procedure would be performed as a team effort, involving both himself and Dr. Ammar Alassaf, ENT Specialist.
"He said the procedure will be done by two doctors, one by him and one by Dr. Ammar Alassaf."
This collaborative approach ensured every aspect of care was planned with precision and clarity.
After surgery, the support did not stop.
"After surgery also, the doctor came and saw me. Dr. Tommaso Tufo told me before leaving the hospital, If you find any difficulty after the surgery when you are at home, message me anytime and I will advise you what to do."
That personal commitment gave the patient and family peace of mind in the crucial days after discharge.
The experience at Fakeeh University Hospital felt different from any other hospital visit.
"The hospital is not like any other hospital. When you see it, you can feel peace. It was so calm. The nurses also had a smile on their face. It’s welcoming."
Every detail, from the atmosphere to the bedside care, contributed to a sense of calm and trust.
Today, the patient continues to receive follow-up care with Dr. Ahmed Hassoun, another member of the hospital’s multidisciplinary team.
"Now I am being taken care of by Dr. Ahmed Hassoun. He is another wonderful person."
When asked whether they would recommend Fakeeh University Hospital to others, the answer was clear.
"I would actually suggest them to come here only because it’s my personal experience."
Our neurosurgery and ENT teams are dedicated to providing:
If you or your loved one is facing a neurological diagnosis, our team is here to help you every step of the way.
Call us today: +971 4 414 4444
Book online: www.fuh.care
