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Privacy Policy - Fakeeh University Hospital

At Fakeeh University Hospital, accessible from www.fuh.care, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by fuh.care and explains how we use and protect that information.

If you have any questions or require further information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and or collect on fuh.care. This policy does not apply to any information collected offline or through channels other than this website.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms. Where applicable, you also agree to our Terms and Conditions

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We may collect personal information in the following situations:

  • Direct Contact:
    When you contact us directly, we may receive information such as your name, email address, phone number, message content, attachments, or any other information you choose to provide.
  • Account Registration:
    When you register for an account, we may ask for contact details including your name, company name, address, email address, and telephone number.
  • Event Registration:
    When you register for an event, program, workshop, or activity, we may collect:
    • Your full name and contact details
    • Event-specific information such as attendance preferences or requirements
    • Consent-related information, including agreement to terms, privacy policy, and media usage (where applicable)

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

fuh.care follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of fuh.care.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on fuh.care, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that fuh.care has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

fuh.care does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records

Photography, Videography & Media Use

By registering for, attending, or participating in events, programs, workshops, or activities organized by Fakeeh University Hospital or Fakeeh Health, you acknowledge and agree that photographs, audio recordings, and video recordings may be captured during such events.

You grant Fakeeh University Hospital and Fakeeh Health the right to use, reproduce, publish, and distribute these images and recordings for legitimate purposes, including but not limited to marketing, educational materials, website content, publications, official social media platforms, and internal communications, without further notice or compensation.

Additionally, you agree that the contact information provided during registration may be used by Fakeeh University Hospital or Fakeeh Health to share relevant marketing, educational, and informational communications related to healthcare services, events, or programs via WhatsApp, SMS, email, or similar communication channels, in accordance with applicable data protection laws.

If you do not wish to be photographed, recorded, or receive such communications, you may opt out through the communication channels provided.