Before you continue
By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Planetree Gold Certified Hospital in Dubai | FUH

Planetree Gold Certified Hospital in Dubai | FUH

Planetree Gold Certified Hospital in Dubai

Fakeeh University Hospital is proud to be the first and only Planetree Gold Certified hospital in the UAE, recognized globally for excellence in person-centered care. This prestigious certification affirms our commitment to delivering healthcare that is not only clinically advanced, but deeply compassionate, transparent, and centered around each individual patient.

Our current certification is valid from February 26, 2026 to February 26, 2029, following a rigorous independent evaluation process.

Planetree Gold Certified Hospital in Dubai | FUH

What Is Planetree Gold Certification?

Planetree is an internationally respected non-profit organization dedicated to advancing person-centered care in healthcare institutions worldwide.

The Planetree Gold Certification for Excellence in Person-Centered Care is awarded to hospitals that demonstrate measurable excellence in:

  • Patient and family engagement
  • Transparent communication
  • Shared decision-making
  • Leadership commitment
  • Organizational culture and governance
  • Staff collaboration and compassion

Gold Certification represents the highest level of recognition within the Planetree framework.

Today, only 101 organizations worldwide hold this distinction.

What Makes This Achievement Unique in the UAE?

Fakeeh University Hospital remains:

  • The first and only Planetree Gold Certified hospital in the UAE
  • One of just 101 Gold-certified healthcare organizations globally
  • Successfully evaluated through a blinded, independent assessment process

The review committee conducted a comprehensive evaluation based entirely on feedback from:

  • Patients
  • Families
  • Nurses and physicians
  • Allied health professionals
  • Support teams

Importantly, the certification process was blinded, the reviewers did not know they were evaluating Fakeeh University Hospital. Their decision was based purely on the lived experiences shared by those who receive and deliver care here.

What Person-Centered Care Means for You as a Patient

Person-centered care goes beyond medical treatment. It ensures that your values, preferences, and goals are respected at every stage of your healthcare journey.

At Fakeeh University Hospital, this means:

  • You are actively involved in decisions about your treatment
  • Clear explanations are provided before any procedure or test
  • Family participation is encouraged when appropriate
  • Care plans are personalized to your lifestyle and needs
  • Transparency in communication, including cost discussions

Our commitment is not only to clinical excellence, but to making every interaction meaningful, respectful, and supportive.

How Fakeeh University Hospital Earned Planetree Gold

Achieving Gold Certification requires more than policy, it requires culture.

The evaluation highlighted:

  • Strong leadership engagement in person-centered initiatives
  • Co-design programs involving patients in service development
  • Structured governance frameworks
  • Open communication practices
  • Deep collaboration across clinical and non-clinical teams

This recognition reflects the collective efforts of our nurses, physicians, allied health professionals, and support teams who make person-centered care real in every conversation and clinical decision.

Certification Valid Through 2029

Our Planetree Gold Certification is valid until February 26, 2029.

We will continue to evolve, improve, and strengthen our systems to ensure this standard of care remains embedded in everything we do.

Why This Matters in Dubai’s Healthcare Landscape

Dubai is home to many advanced hospitals. However, few healthcare institutions undergo independent, blinded international evaluation focused specifically on person-centered excellence.

For patients, especially families and expatriates seeking trustworthy care, this certification provides reassurance that:

  • Clinical quality is matched by compassionate delivery
  • Governance and leadership support transparency
  • The patient experience is continuously evaluated and improved

It reinforces our position as an integrated, smart hospital that balances advanced technology with human connection.

Our Commitment to You

At Fakeeh University Hospital, person-centered care is not a marketing phrase, it is a measurable standard that has been independently validated at the highest level.

Whether you are seeking maternity care, pediatric care, chronic disease management, or complex procedures, you can expect:

  • Respect
  • Transparency
  • Clinical excellence
  • Personalized attention

This Gold seal carries the voices of our patients and staff  and we are honored to serve you.

Integrated, Smart, and Person-Centered

As Dubai’s integrated women’s and family-focused hospital, Fakeeh University Hospital combines:

  • Internationally recognized person-centered care
  • Advanced digital healthcare systems
  • Specialized women’s and pediatric programs
  • Multidisciplinary expertise

This holistic approach ensures patients receive seamless, coordinated, and compassionate care at every stage of life.